
How old does my dog have to be to stay at the kennels?
Dogs must be at least four (4) months old to be able to stay at the kennels. There is no upper age limit.
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How many kennels do you have?
We are a small facility with just 20 kennels used for boarding dogs.
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How much exercise will my dog get?
On fine days the dogs are let out into the exercise areas in the morning and again in the afternoon for a minimum of an hour each time. On rainy days the dogs are let out to relieve themselves and have a short run between showers but are not left outside in the rain.
We tailor our exercise times to the seasons and during the hot summer months the dogs are exercised very early in the morning and late in the afternoon/evening once things have cooled down. In winter they stay out longer through the middle of the day and go to bed earlier.
If sociable we will try and place your dog into a small group for exercise as we find the dogs are much happier with a couple of friends to hang out with. Social groups are made up of dogs we consider to be complimentary in both size and personality. We have lots of experience in determining the right mix however if you prefer your dog not mix with any others please let us know. Please note we do not mix entire males with other entire males.
Dependant on the weather, number and disposition of guests staying it is often possible for the dogs to stay out in the exercise areas from morning until evening.
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Who looks after the dogs when you are closed?
My partner and I live on the premises as proud owner-operators of Greenacre Kennels. So even when we are "closed" to people we are still here taking care of the dogs. The kennels are my full time occupation and so I spend my all of my time with the dogs and not working elsewhere.
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What do I need to bring for my dog?
The most important thing you must remember to bring is your pet's vaccination record or certificate that shows when they were last vaccinated. This needs to be signed by the vet and will preferably have the labels attached. Everything your dog needs is supplied by us, however you are welcome to bring your dog's blanket/bedding with smells of home, a couple of toys or some special treats just for your dog. (chewy ones are best)
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What information do you need from me?
When dropping your dog off you will need to supply us with the following information.
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Full name, address, contact telephone numbers
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Name and telephone number of an emergency contact
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Full details of your dog - name, age, date of last vaccination and any known medical issues
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Do I need to bring my dogs food?
No, unless your dog is on on a veterinary prescribed diet. We have a range of dry food, tuckertime meat roll and fresh meat (kangaroo, mutton and chicken) and are sure to find something to tempt the fussiest of dogs.
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What is my dog fed?
Most dogs are fed once per day in the evening, they also get a hard 4x2 biscuit when they come back into the kennel from morning playtime. Giant breeds and growing puppies under 12 months are fed twice a day. We feed dry food and either fresh meat or Tuckertime cooked meat roll. We have several different brands of premium dry foods to suit dogs of all life stages.
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Can you pick up/deliver my dog from my home?
Yes we can arrange to pick up your dog from your home or Perth Airport. Pickup/delivery service is available between 11am and 3pm Monday - Friday.
Out of hours pickup/delivery can be arranged on a limited basis - at least 5 days notice is required for out of hours service.
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Why is vaccination necessary?
All dogs boarding at Greenacre Kennels are required to be vaccinated against the life threatening diseases of Distemper, Hepatitis and Parvovirus. (C3)
Vaccination against the two common causes of Canine Cough (Kennel Cough) is not mandatory but is strongly recommended. Please note vaccination does not guarantee your pet will not contract Canine cough if exposed. Please read our "Canine Cough Fact Sheet" for more information.
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Why must I wait 10 days after vaccination to board my dog?
The stress involved in the change of environment from home to the kennel can lower the immune system of some individuals. This can cause some dogs to develop a mild case of whatever they were just vaccinated against. Recently vaccinated dogs can also shed virus and therefore risk infecting other dogs who may also be immuno compromised due to stress, age or other underlying illness. 10 days is what we have found is a "safe" cut off for most dogs and is enforced to best protect all of our guests as well as our own dogs and young puppies.
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Can my dog share a kennel?
If you have two or more dogs it is possible for them to share a kennel. Dogs must be normally resident in the same house and must not argue over food or space. We allow a maximum of 3 dogs under 10kg or 2 dogs over 10 kg to share. We reserve the right to separate dogs if deemed necessary and normal boarding charges will apply.
We do not "double up" unknown dogs under any circumstances. ie- your dog will not be forced to share a kennel with a dog they do not know.
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My dog is on medication.
If your dog is on medication (tablets, eye drops, creams etc) we are happy to administer it as per your instructions at no charge. We are also happy to administer supplements etc as required. Please make sure you supply enough medication/supplements for the duration of your dogs stay and that all medications are labeled with the dogs name and dosage instructions. It is a good idea to supply one or two additional days medication in case your return is delayed.
Please note we do not give injections and are therefore unable to accept diabetic dogs for boarding.
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My dog is on a special diet.
If your dog is on a special diet you are welcome to supply it for us to feed at no extra cost. Please ensure meals are bagged individually and labeled. It is a good idea to supply one or two additional days extra in case your return is delayed.
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What is Canine Cough?
Canine Cough (also commonly known as Kennel Cough) is a highly contagious respiratory tract infection. A doggy version of the 'flu. In healthy adult dogs it is usually more of an inconvenience than anything but can be serious for the very young, the very old or immuno-compromised pets. For more information please read our Canine Cough Fact Sheet.
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What is bloat?
Gastric dilation and volvulus syndrome (GDV) is a condition in dogs in which the stomach greatly enlarges and then twists on itself. It commonly is referred to as 'bloat' and is a life-threatening emergency. GDV is a problem seen mostly in large, deep-chested dogs such as the Great Dane, German Shepherd and Doberman but can occur in almost any breed/crossbreed.
For reasons that are not well understood, gas and/or food stretches the stomach many times its normal size and the stomach turns more than 180 degrees on its longitudinal axis, sealing off both the entry and exit from the stomach. The spleen swells placing pressure on the major vein bringing blood back to the heart from the lower body. Many damaging events follow including the release of toxins from the dying stomach lining and heart dysfunction. Without immediate care the dog goes into shock and dies.
Greenacre kennels follows guidelines for the reduction of bloat risk and is aware of the usual symptoms and urgent need for treatment. However we also recognise that often treatment is sadly not successful.
<Click Here for more information about bloat >
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